Delete Your Account

How to permanently remove your ScoreFrame account and all associated cloud data.

Delete from within the app

1
Open ScoreFrame on your Android device.
2
Open the menu by tapping the hamburger icon (top left).
3
Tap "Account" in the Account section of the menu.
4
Tap "Delete Account" at the bottom of the account dialog.
5
Confirm twice when prompted. This action cannot be undone.
This is permanent. Once deleted, your account and all cloud data cannot be recovered. Make sure you've exported any stats or scorebooks you want to keep before deleting.

What gets deleted

DataStatus
Your ScoreFrame account (email, name, profile)Permanently deleted
Saved teams and rostersPermanently deleted
Game history and scoresPermanently deleted
Career stats (bowling averages, batting stats, W-L records)Permanently deleted
Baseball/softball scorebook dataPermanently deleted
Sport configurations and preferencesPermanently deleted
Email marketing preferencePermanently deleted
Videos and photos on your deviceNot affected — stays on your device
App settings (resolution, orientation)Not affected — stays on your device
Videos recorded with ScoreFrame are saved to your device's local storage and are never uploaded to the cloud. Deleting your account does not remove any videos or photos from your phone.

Delete specific data (keep your account)

If you want to remove certain data without deleting your entire account, you can do that from within the app:

1
Open the menu and tap "Account".
2
Tap "Purge Data" in the account dialog.
3
Choose what to remove:
OptionWhat it removes
Game HistoryAll saved games, scores, and scorebook records (local + cloud)
Teams & PlayersAll saved teams, rosters, and player profiles (local + cloud)
Career StatsAll player and team career statistics (local + cloud)
EverythingAll of the above — resets your account to a fresh state

Your account, sign-in credentials, and email preferences remain intact. You can continue using the app and build new data immediately after purging.

Can't access the app?

If you've uninstalled ScoreFrame or can't sign in, you can request account deletion by emailing us directly. Include the email address associated with your ScoreFrame account so we can locate and delete your data.

Email us at:

[email protected]

We will process your request within 7 business days.